WARRANTY

Warranty and Return Policy

We take pride in the quality and craftsmanship of our bikes and stand behind every product we sell. Our goal is for you to be completely satisfied with your purchase.

Warranty Coverage:

• 2-year warranty for manufacturer defects on all components.
• Items subject to normal wear and tear, including tubes, tires, and brake pads, are not covered under warranty.

Warranty Activation for Bikes Purchased Directly from Our Website:

• For bikes purchased directly from our website, the warranty is activated upon professional assembly.
• To activate your warranty, simply have your bike assembled at your local bike shop. Once the assembly is complete, email us a copy of the receipt at info@unknownbikes.eu, and we will activate your warranty.

Registration:

Registration is not required to activate your warranty, but it ensures your information is securely stored with us.